More and more businesses, big and small, are switching from the traditional phone line to Voice over Internet Protocol (VoIP). Also know as Internet calling, it is a technology where data connection is used to make phone calls. It works by translating voice traffic to data and sending it over the Internet.
If you’re planning to upgrade your business’ communication system, it pays to know how you can benefit from VoIP. Here’s a quick guide to the advantages of using VoIP over traditional phone systems.
VoIP does not require you to pay huge amount on communication licenses, unlike with traditional phone solutions. Also, you won’t need to pay for technical support, which is common in businesses that use old communication systems. Best of all, it may be significantly less expensive than placing calls through the usual telephone service providers.
When you use Voice over IP, there’s no need to contact and pay for a technician. Your onsite IT staff can attend to the system and respond to technical issues. With conventional phone system, you’ll need a technician whenever you need to move a line or set up a new voicemail box.
VoIP can be set up easily and conveniently. Once the service is activated by you provider, all you need to do is plug in the PBX and phone lines and drop off phones at your office or business establishments. Thanks to VoIP’s universal plug-and-play feature, it won’t take that long to set up your new and improved communication system.
Most voice and data solutions are designed with user-friendly features; your staff will learn how to operate it in no time.
VoIP solutions can be upgraded based on your needs, TailWind Voice & Data explains. This is particularly important when there is a demand for a more streamlined communication for your growing business.
Other than the usual features such as caller ID, conference calling, and call forwarding, there are other innovative options that allow you to integrate your phones with other technology you use. Some features allow integration with mobile phones, Customer Relationship Management (CRM) applications, and email.
Learn more about how you can benefit from VoIP solutions by consulting a qualified dealer.