Tag Archives: Phone Systems

Switching to VoIP: Knowing the Benefits of VoIP Phone Systems

VoIP Phone SystemVoIP Phone SystemMore and more businesses, big and small, are switching from the traditional phone line to Voice over Internet Protocol (VoIP). Also know as Internet calling, it is a technology where data connection is used to make phone calls. It works by translating voice traffic to data and sending it over the Internet.

If you’re planning to upgrade your business’ communication system, it pays to know how you can benefit from VoIP. Here’s a quick guide to the advantages of using VoIP over traditional phone systems.

Costs

VoIP does not require you to pay huge amount on communication licenses, unlike with traditional phone solutions. Also, you won’t need to pay for technical support, which is common in businesses that use old communication systems. Best of all, it may be significantly less expensive than placing calls through the usual telephone service providers.

Service Requirements

When you use Voice over IP, there’s no need to contact and pay for a technician. Your onsite IT staff can attend to the system and respond to technical issues. With conventional phone system, you’ll need a technician whenever you need to move a line or set up a new voicemail box.

Set Up

VoIP can be set up easily and conveniently. Once the service is activated by you provider, all you need to do is plug in the PBX and phone lines and drop off phones at your office or business establishments. Thanks to VoIP’s universal plug-and-play feature, it won’t take that long to set up your new and improved communication system.

Most voice and data solutions are designed with user-friendly features; your staff will learn how to operate it in no time.

Upgrading

VoIP solutions can be upgraded based on your needs, TailWind Voice & Data explains. This is particularly important when there is a demand for a more streamlined communication for your growing business.

Other than the usual features such as caller ID, conference calling, and call forwarding, there are other innovative options that allow you to integrate your phones with other technology you use. Some features allow integration with mobile phones, Customer Relationship Management (CRM) applications, and email.

Learn more about how you can benefit from VoIP solutions by consulting a qualified dealer.

The Best Phone System Comes at a High Cost

Quality Phone Systems in New Jersey

Quality Phone Systems in New JerseyQuality Phone Systems in New JerseyDespite the growing popularity of social media, e-mails, and other online networking tools, organizations still depend on the telephone for communication. But the advancement of technology has resulted in drastic changes to phone services — some of them confusing businesses more than ever.

If your business is thinking about installing a new phone system, price and quality are among the first considerations. Achieving both, however, can be quite a challenge.

Get Connected

Today’s digital phone services — a system that transforms calls to data — is as common as plain old telephone services (also known as POTS). Despite the comparable prices, certain organizations still prefer digital over POTS.

The flexibility guaranteed by digital lines also allows for more advanced features. POTS lines, on the other hand, are more straightforward and inexpensive. While Voice over IP (VoIP) lines require connection to the Internet, POTS lines receive powers from the phone company and continue to work despite power outages.

If you are comparing digital lines, Comtex Inc., a leader in telephone systems, recommends checking whether the lines will go through the Internet or straight to the phone provider. Direct connections might cost more, but these will not depend on the quality of your Internet service.

Phones for Every Desk

Each employee might need his own phone unit and the options available vary. Decent models often start at $40. Consider the number of employees that will need a phone before deciding on and making a purchase. If your staff only requires two lines, buy the same unit you use at home.

Business-class phones often use digital phone lines. If you are planning to invest in them, make sure you can work with the infrastructures. Most units offer features that make transferring calls easier, have access to PBX functions, and can put callers on hold. For these types of systems, be prepared to shell out at least $200 per phone.

The Bottom Line

Setting up phone systems in the office can be complicated. Before you select a system, think about the size of your organization in the long run. Low-cost solutions that worked for a few staff members might not accommodate six or more. It’s important to think ahead, especially if you’re looking to save more money.

Costs need not compromise the quality of your system. Consult with phone specialists to for more information on the system that will work best for you.